Change that Sticks

Change that Sticks

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Why This Matters: The Business Case

Corporate Cookies or Grandma's Cookies?
Fluency Is Built in the Work, Not Issued
 • Marian Heather Hartman
Nobody Downloads a Competency
A skill has to be built, not installed.
 • Marian Heather Hartman
Why Good Ideas Don't Turn into Action
The gap between endorsement and action is structural, not motivational.
 • Marian Heather Hartman
Why Some Change Efforts Work and Others Don't
Why the structure you build has to meet the behavior you actually have.
 • Marian Heather Hartman
Skip the Initiative. Find the Leverage Point.
Achieving Engineering Stability | Small Nudges over Big Splashes
 • Marian Heather Hartman
The Signals People Need
Why uncertainty slows work even when people know what to do.
 • Marian Heather Hartman
Restoring Flow with a Small Repeated Change
The change you make once is interesting. The one you repeat is revealing.
 • Marian Heather Hartman
Stop Explaining, Start Changing Something Small
The moment worth noticing and the move that comes after it.
 • Marian Heather Hartman
Follow the Work, Not the Person
Where delays and rework come from...
 • Marian Heather Hartman
When the Problem Isn’t the Person
But It FEELS Like a People Problem
 • Marian Heather Hartman
When We Stop Teaching and Start Designing
Why Behavior Comes Before Explanation
 • Marian Heather Hartman
When Resistance Isn’t the Problem
What Resistance Reveals About the System You Built
 • Marian Heather Hartman
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